Clean Master Melbourne (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://cleanmastermelbourne.com.au/ or use our curtain cleaning services.
By accessing our website or providing your information, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Contact details (phone number, email, address)
- Payment information (for service bookings)
- Curtain details (fabric type, cleaning requirements)
Non-Personal Information
- Browser type & IP address
- Website usage data (via cookies & analytics)
2. How We Use Your Information
We use your information for:
- Processing service bookings & inquiries
- Providing customer support
- Improving our website & services
- Sending service updates or promotional offers (with consent)
- Complying with legal obligations
3. How We Protect Your Data
- We implement security measures to prevent unauthorized access.
- Payment transactions are processed securely.
- Personal data is stored only as long as necessary.
4. Sharing of Information
We do not sell or rent your personal information. We may share data with:
- Service providers assisting in operations (e.g., payment processors)
- Legal authorities if required by law
5. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience. You can disable cookies in your browser settings.
6. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.
7. Your Rights
You have the right to:
- Access, update, or delete your personal data
- Opt out of marketing communications
- Withdraw consent (where applicable)
To exercise these rights, contact us at info@cleanmastermelbourne.com.au.
8. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on our website.
9. Contact Us
For privacy-related questions, contact:
📞 Phone: 0359071540
📧 Email: info@cleanmastermelbourne.com.au
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
